A:The Centers for Medicare & Medicaid Services does not recognize freestanding emergency centers. Due to CMS regulations, we don’t accept Medicare or Medicaid payments or supplements, however, we offer additional payment plan options.

A:A freestanding emergency room is not directly connected to major hospitals, and instead, we stand as a state-licensed ER with 24/7 care in a much more relaxed and comfortable setting.

A:No, we generally offer the same costs as most traditional hospital-based ERs. However, we provide patients with streamline services that are much quicker, convenient, in a professional and personal manner. This is what sets us apart from most practices in our area.

A:You can easily compare our services with those offered at traditional clinics and hospital ERs and make an informed decision concerning which one would best suit your needs.

A:If you feel you are experiencing a health emergency, don't hesitate to visit Excel ER. You know your body better than anyone else and we'll be happy to provide any treatment or diagnoses you need so that you can return to your life with renewed confidence and vigor.

A:No! Just come straight to Excel ER, and we'll be happy to provide immediate assistance and treatment.

A:It's not a problem at all. We can arrange an immediate transfer and coordinate with the doctors and surgeons there so that you can be sure to receive the care you need in the quickest timeframe possible.

A:You're probably used to the long lines and tedious processes at traditional clinics and hospital emergency rooms. We're happy to break the news to you that at Excel ER, there's no waiting required! As soon as you come in, we'll assess your condition and gather all the important information we need so we can start arranging your treatment. You'll be amazed by how quick the process is.

A:As you can imagine, we are subject to many legal and regulatory restrictions when it comes to patient costs, but we are offering programs, payment options, and discounts whenever we can. We do not balance bills.

A:Generally, no. Prices for services can vary depending on the type of treatment you’re receiving, the severity of it, as well as whether or not you are insured. You will always pay less than the provided fee negotiations through your insurance company. For additional questions, don’t hesitate to reach out to one of our staff members, we can get in contact with your insurance carrier to negotiate a fair and reasonable claim settlement as well.

A:Freestanding emergency rooms and hospitals charge comparable pricing. However, you may find that a freestanding emergency room may be priced lower on some services than a hospital because we can obtain some services for less money and pass those savings onto our customers.

A:Unlike hospitals, our facility does not bill separately for any laboratory, pathology, radiological exams, and related interpretations. You will receive two (2) bills on a single statement after all negotiations and appeals are finalized and your insurance has settled the bill: Emergency room physicians and a facility bill. Your facility bill includes all supplies, diagnostic testing, and interpretations (labs and radiology services).

A:Prices for our services will be determined by the type of treatment each patient is receiving. In some cases, life-threatening situations may need to be handled without thought of cost for your overall safety and health.

A:This is because every patient may be under different insurance or may not have any insurance at all making it difficult to estimate charges. Since there are so many factors that revolve around the specifications of each patient and service, as well as their financial situation, we cannot make statements about actual charges or out-of-pocket costs.

A:At Excel ER we base our costs on the amount it takes to complete a procedure, as well as the equipment and supplies needed for each specific treatment, and the prices charged by our competitors. We make sure to take into account every financial aspect of your life and help you find a way to pay for the care you need. We also review local ER fees in our area and have often found we are cheaper on some or most services.